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Quality and Appeals Officer

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Job Summary

Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 22/07/2018 23:59
£29,067 to £36,284 per annum with progression based on performance
Hours per week:
Job Category:
Accounts, finance and procurement
Vacancy ID:
Employment Location:
High Wycombe, Buckinghamshire
Post Number:

Job details 

Closing date:
22 Jul

Supporting documents

Please note

This job is closed for applications.

Further information

We are looking for an experienced enthusiastic and highly motivated Benefits professional to join our Benefits team and help us provide an efficient and effective benefits service to our customers.

Your main responsibilities will be to effectively manage the quality checking procedure whilst contributing to the overall improvement of benefit performance, paying particular attention to accuracy levels. Preparing and presenting Appeals for court as well as assisting the benefits team leader in the day to day running and supervision of staff in their duties.

You will be well organised and have recent, relevant work experience and knowledge in preparing and presenting appeals, quality checking and assessing complex housing benefit and council tax reduction claims alongside use of the Northgate Benefits computer system. In return we can offer you an interesting and challenging role.

Starting salary will be dependent on experience of housing benefit and council tax reduction.

Home working may be considered.

For an informal discussion, please contact Tracey Hanson [Benefits Operations Manager] on 01494 421576.

We offer a generous benefits package including flexible working and pension scheme.

To Apply: For more information and to apply online, click on the "apply for this job" button or call our job pack request line on 01494 421141 quoting Job Reference CRB40.

Closing date: Sunday 22 July 2018

Interview: Wednesday 1 or Thursday 2 August 2018

As an equal opportunity employer we welcome applications from all sectors of the community.

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